|
Every Linux hosting account comes with a control panel that allows you to perform a wide variety of tasks on your account. Only Linux servers have a control panel, so if you have a Windows hosting account, this page will not apply to you.
Control Panel Access
 Accessing Your Control Panel
You can access your control panel with your web browser by entering your URL followed by /siteadmin. For example, http://www.yoursite.com/siteadmin. You will be asked for your username and password. Enter these, remembering that they are case sensitive, and you should arrive at the control panel, as shown to the right.
When you first access the control panel, you will see that you are listed as the only user on the account, and that you have site administrator privileges, denoted by the  crown image in the user list. Only site administrators can access the control panel and make changes to other user settings.
Changing your password
You can change your password by clicking the green pencil icon  in the User List. This opens the Modify User table in which you can enter your new password. Note that changing your password for the control panel also changes the password for FTP and for collecting your email.
User Management
User management allows you to add, modify and delete users, change passwords, change user privileges and so on. Each user that you add creates one mailbox for that user, and the user may also FTP to the /username/web directory. You may give site administrator privileges to other users if required, which will give them access to the control panel and FTP access to the root (/web) directory on your account.
To add a user:
| 1) | Click User Management on the left side of the control panel. |
| 2) | Click Add User and the Add New User table will be displayed. |
| 3) | Enter the user's full name, username and password, remembering that these are case sensitive. NOTE: There is a 12 character limit when creating a username and no two users on the server can have the same name. Make your username unqiue (ie, your real name) and use email aliases for the email addresses you want to use. For example, the username can be "John Brown" and the email aliases can be "sales" and "info". |
| 4) | Set the allocation of total disk space for the user. Do not set more than the maximum space allowed on your hosting account. |
| 5) | Telnet / Shell access is disabled for security reasons on all accounts, so ignore this part. |
| 6) | If you wish to give the new user full site administrator privileges with access to the control panel and FTP access to the main directory, you should tick the site administrator. Every user on your account can be a site administrator if required, although we do not recommend you do that. |
| 7) | If FrontPage is enabled on your account, you can give the user FrontPage access by ticking the box here. If FrontPage is disabled, you can ignore this part. |
| 8) | Enter the Email Aliases for the user, ie, sales, info. You can set as many aliases as required. You can also add aliases from the User List (see below). |
| 9) | Click Confirm New User. After a few seconds, the new user will be displayed in the User List. |
To modify a user:
| 1) | Click User Management on the left side of the control panel. |
| 2) | Click the green pencil icon next to the user you want to modify and the Modify User table will be displayed. Change any information or settings as required. |
| 3) | Click Confirm Modify to save the changes. |
To remove or delete a user:
| 1) | Click User Management on the left side of the control panel. |
| 2) | Locate the user you want to remove. |
| 3) | Click the brown trashcan icon  next to the user. A confirmation dialog appears. |
| 4) | Click OK to delete the user's account and files. |
To add a new mailbox
Add a new user as above. Remember that there are limits to the number of users per account, but each user can have as many aliases as required.
Email Aliases
Email aliasing allows you to use unlimited email addresses such as sales@yoursite.com without needing a physical mailbox for each email address. All email sent to an email alias will be routed to a physical mailbox belonging to a user such as johnsmith@yoursite.com. You can set as many email aliases as required for each user on your account. For example, if you have a user JohnSmith@yoursite.com with aliases of sales and info, then all email sent to sales@yoursite.com or info@yoursite.com will be automatically routed to JohnSmith@yoursite.com.
You can set email aliases when adding a new user. You can add, modify and delete email aliases for a user by clicking the  email settings icon in the User List. You should set the aliases as "sales" or "info". Do not use the full email address of sales@yoursite.com.
You can also use a catchall email address. A catchall email address will collect all email sent to any name @yoursite.com that is not already listed as a user or alias and route it all to one user. You should set your catchall email alias as "@www.yoursite.com". If you have set up other users, any email sent to those users or their aliases will take priority.
Mail Forwarding
You can set email for a user to be forwared to another email address by clicking the email settings icon in the User List.
Autoresponder / Vacation Message
An autoresponder will automatically reply to incoming emails. This is useful for letting people know that their email has been received and that you will be unable to reply for a few days. You can set an autoreponse message by by clicking the email settings icon in the User List. Please note that only one autoresponse email will be sent to each sender each week.
List Management
A majordomo mailing list is available with your account. Please see the mailing lists page.
Site Settings
Clicking the Site Settings button on the left hand side of the control panel will open the site settings table for your account. This is a read only status page that shows which options are turned on and off on your account, your maximum allowed disk space, and the maximum number of users allowed on your account. You are unable to make any changes to these settings.
FTP Settings
This displays the status of any anonymous FTP settings on your account. This will be disabled as we do not allow anonymous FTP.
SSL Settings
This displays the SSL settings for your site. We do not provide SSL.
Site Usage
This allows you to monitor site usage for your account, including data transfer via web, email and FTP, disk space, and your log files. Full information about monitoring site usage including your graphical statistics can be found on our monitoring site usage page.
Backup and Restore
These options allow you to take backups of your site and restore them in the event of a server failure. Backups can include your web and email files, but will not include MySQL databases or user settings. You should use a script in a hidden area of your site to backup MySQL databases.
To save a backup copy of your data
Click Backup on the left hand side of your control panel. You may select to backup all files, or just those of one user. You may select whether to backup all files or just those that have changed in the last 31 days, 14 days, 7 days, 2 days or one day.
Click Start Backup. Then select a path and filename for the backup file on your computer and click Save. The file transfer will begin and will take several minutes, depending on the amount of data to be saved.
Do not cancel or interrupt the backup as this will corrupt the backup file. If the backup fails for any reason, delete the partial backup file from your computer and start again. If you attempt to use a partial backup for restoring data to the server, you risk corrupting other data stored on your account.
To restore a backup to the server
Before restoring data, ensure that you have set your user settings correctly. The backup will only restore web and email data, not user settings. The restore will not merge current and backed up data. When data is restored, any changes made to files on the server since the last backup are lost.
To begin the restore:
| 1) | Click Restore from the left hand side of the control panel, and the Restore table will appear. |
| 2) | Enter the path and filename of the backup file, or click Browse and select the file to restore. Note: If the file does not appear in the list and you are using Netscape 4.x or Internet Explorer 4.x, you might need to change "File Type" in the desktop to "All Files." |
| 3) | If you want to restore only some of the files, click Selective Restore |
| 4) | Click Restore A Backup File below the File Restore Table and the restore should begin. |
Note: Restoring large backup archives can cause your Web browser to time-out. Do not interrupt an archive restore because this can corrupt data. If the restore process is interrupted, you can try to restore again.
|
